Fonctionnalités

Features

What Scintia does for you, effortlessly.

Your automated business phone.

Scintia replaces your company's telephone management. Incoming calls, outgoing calls, automated actions: Scintia adapts to your needs and works for you 24 hours a day, without interruption.

Incoming calls Outgoing calls Automation 100% customisable

Incoming calls

Manage appointments by phone

Scintia plans, modifies, or cancels slots in your connected calendar (Doctolib, Google Calendar, Calendly, etc.). No more unnecessary back-and-forth. Manage appointments by phone.
Book a table or a time slot

Your customers can make reservations by phone, even outside of business hours. Scintia adapts the reservation according to your rules: hours, capacity, text messages, etc.
Reply to frequently asked questions

Opening hours, address, prices, delivery times... Scintia answers all your questions thanks to your personalized, constantly updated knowledge base.
Order directly by call

Scintia takes a complete order: product, quantity, options. The order is sent directly to your business tool or kitchen.
Forward a requset

If necessary, Scintia sends a note or call summary to a person or department by email, SMS or other tool (Slack, CRM, etc.).
Complaints services

Scintia can identify dissatisfaction and take action: create a ticket, send an email or set up a CRM link. Human follow-up is also possible.

Outgoing calls

Automatic appointment reminders

Scintia will call your customers to confirm their attendance, suggest a reschedule if necessary, and reduce the number of no-shows.
Customer reminders

Scintia automatically duns inactive customers, abandoned shopping baskets or unpaid invoices according to your rules.
Order or delivery confirmation

An order confirmed? A delivery scheduled? Scintia informs the customer and can transmit useful information directly.
Satisfaction survey call

Scintia calls after a purchase or a service to collect feedback and generate satisfaction scores.
Following a customer form

Has a prospect left a message? Scintia calls to qualify the request and initiate the relationship efficiently.
Request for information or follow-up

Forgotten a receipt or need to retrieve a detail? Scintia will call you and send you a summary automatically.

Also, Scintia can...

And much more thanks to our automated systems

100% customizable

Each call can trigger actions tailored to your organisation :

Update your CRM (customer file, status, etc.)

Sending an SMS or email confirmation

Opening a ticket in your tool

Entering notes or call reports

Launching a scenario in your tools

Each scenario is customised :

Schedules, business logic, integrations, AI tone, monitoring rules...

You don't adapt to the toolit adapts to you

Ready to automate your calls?

Scintia adapts to your sector and your use cases. Want to see how our assistant can replace your phone? Let's talk about it.

Features

Your automated business phone.

Incoming calls

Manage appointments by phone

Book a table or a time slot

Reply to frequently asked questions

Order directly by call

Forward a requset

Complaints services

Outgoing calls

Automatic appointment reminders

Customer reminders

Order or delivery confirmation

Satisfaction survey call

Following a customer form

Request for information or follow-up

Also, Scintia can...

And much more thanks to our automated systems

100% customizable

Ready to automate your calls?

Scintia

Services

Legals